White delivery Truck

Free shipping on orders above £99

Money bag icon

Price match

Checked Shield icon

Pricerunner Purchase Guarantee

Free UK Delivery on Orders Above £99!

Electric-Fireplace.co.uk offers free shipping on orders above £99!

You can choose to get your order shipped with a variety of different shipping companies; Parcelforce, UPS, and Dachser, etc. But we reserve the right to change for a different courier if your parcel is too large for the chosen courier.

Most orders placed before 3pm will be shipped the same day.

A lot of orders are shipped on pallets. Read here for more information on pallet deliveries.

All customs and taxes are included in the total price of the order.

Delivery UK

Delivery - UK Mainland Lead time
upsUPS - Delivery Next day
upsUPS Express - Delivery Next day before 10:00
palletforcePalletforce - Pallet 1-2 days

Orders less than £99 is charged with a shipping fee of £9

Delivery Ireland

Delivery - Ireland Lead time
Ireland 4-5 days

Orders are shipped without any custom fees. Shipments to Ireland will be shipped from our European warehouse in Denmark to avoid custom. Delivery charge is £19. We don't delivery bioethanol fuel to Ireland

Delivery Isle, Jersey and Guernsey

Delivery - Islands Lead time
Isle of Man 4-5 days
Jersey 4-5 days
Guernsey 4-5 days
Others on request Contact
International Table below

Orders are shipped free of vat. Delivery is £89. We don't delivery bioethanol fuel to Islands and Ireland.

International Delivery

Country Price £ Vat rate Lead time
Belgium 19 21% 2 Days
Bulgaria 19 20% 5-6 Days
Croatia 19 25% 4-5 Days
Cyprus 59 19% 5 Days
Czech Republic 19 21% 3 Days
Denmark 19 25% 1 Day
Estonia 19 20% 5-7 Days
Finland 19 24% 2-3 Days
France 19 20% 2-3 Days
Greece 59 24% 4-6 Days
Hungary 19 27% 3 Days
Ireland 19 23% 5 Days
Italy 19 22% 3-5 Days
Latvia 19 21% 5-6 Days
Lithuania 19 21% 4-5 Days
Luxembourg 19 17% 2 Days
Malta 19 18% 4 Days
Netherlands 19 21% 2 Days
Norway 59 23% 3 Days
Poland 19 23% 3 Days
Portugal 19 23% 4-5 Days
Romania 19 19% 4 Days
Slovakia 19 20% 3 Days
Slovenia 19 22% 3-4 Days
Spain 19 21% 3-5 Days
Sweden 19 25% 3-5 Days
UAE Contact us 0% 1-2 Weeks
United States - - Contact us
Other destination Contact us 0% Contact us

Delivery Time

Normal lead time is 1-2 business days. We always try to ship all orders as soon as possible, and if you order a stocked item before 3pm on a business day we will usually get your order shipped the same day.

However, some fireplaces require that we send them on pallets and this is unfortunately not always possible to do with same-day shipping.

Non-inventory products

We do not have the opportunity to keep several of our branded products in stock. Often these fireplaces come in many different configurations and are therefore first produced when ordered. The delivery time for these products will therefore usually be around 10-14 business days.


As soon as we complete and pack your order, tracking information will automatically be sent to your email address, where you will be able to track the package until delivery.

If you do not receive any tracking information - please contact our customer service where we will be able to help you.

Products in Stock

At Bioethanol-Fireplace we know that waiting can be difficult. That is why we always try to have as many of our fireplaces and products in stock so we can ship your order as soon as possible.

To see if a product is in stock - look for the stock indicator on the different product pages.

Custom Made Products

If you need a custom-made fireplace in tailor-made dimensions, colours, etc., the production and delivery time will vary. The expected delivery time is therefore agreed with our customer service when ordered.


Do you wish to return an item, please check out our return form, which we will ask you to fill in and complete.

Go to return form.


We have chosen UPS as delivery partner for Electric-fireplace.co.uk, because we can always rely on them delivering our goods to our customers on time and they handle all goods with great care.

UPS's great delivery service creates great value for us as a company, and helps to make our daily operation run smooth.


At Electric-fireplace-co.uk, we take great pride in keeping our promises to our customers and making sure we always deliver on time. Therefore, we have chosen to cooperate with Palletforce. They help us deliver our larger products all over the UK.

With Palletforce, we can always count on the fact, that they handle the goods with care, so we very rarely experience transport damage. All in all, working with Palletforce creates great value for Electric-fireplace-co.uk.