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Contact Electric-Fireplace

At Electric-Fireplace.co.uk we highly value customer service. Therefore, we are ready to help you answer your questions; both before, during, and after purchase.

You can contact us by phone, e-mail or live chat as well as by visiting our showroom in London where you can see our different fireplaces.

You can also send us your question by using the contact form on this page.

Frequently asked questions

Perhaps we already have the answer for your question?

Contact form

We aim at responding all enquiries within 24 hours on weekdays.

Contact information

VAT registered in the UK

Bioethanol-Fireplace Limited

VAT no: 374 0494 09


Phone: 1224011575

WhatsApp: 7778 964167

E-mail: info@electric-fireplace.co.uk

Chat: Use our live chat in the right corner

If you need to get in direct contact with one of our staff please contact us

Customer service opening hours

Monday - Friday: 9:00 a.m - 5.00 p.m
Saturday - 10.00 a.m - 4.00 p.m